1. Navigate to the Festival Welcome page at ceff2024.eventive.org
2. Click on the green “Buy Passes” button.
3. Select the pass you would like to purchase and click the green “Purchase Now” button.
4. On the Checkout page select the number of passes you would like to purchase and enter a discount code if you have one.
5. Login, or create an account, and click the green “Continue” button.
6. Enter and submit your payment information and that’s it – you’ve got your pass!
7. To see your passes click on the Menu in the upper left corner and select My Passes – here you can see how many unlocks you have yet to use.

You  may also purchase tickets and passes at the Green Center during the festival.

1. Log into your account at ceff2024.eventive.org/films
2. Click on the film collection or event you would like to attend.
3. On the screening page, select “Pre-order Now” or “Unlock Now”. Your pass benefits will be automatically applied. Attendees with an All Access Pass have an unlimited number of unlocks for individual film collections. Attendees with a Five Pack will have unlocks for five film collections. You may use your unlocks to mix and match your screenings and online encore collection views. All free events are accessible without a pass but you must reserve a seat.

1. Navigate to the Festival Film Collections & Special Events where you can explore all of the film festival collections and events.
2. Click on the collection or event you would like to purchase a ticket for.
3. When you enter the screening room, click on the blue “pre-order now” or “unlock” button in the center of the video screen.
4. When the Checkout window opens enter your email address and click the blue “Continue” button.
5. Enter your name and password, then click Create an Eventive Account.
6. Enter your payment information and click on the Add Payment Method button – and that’s it – you’ve got your tickets!
7. To see your tickets click on the Menu in the upper left corner on the Festival Welcome page and select My Tickets.

Films are only available in film collections featuring a specially curated set of approximately 3-6 films. Tickets to screen individual films are not available for purchase. Select a collection including the film of your choice and enjoy the others!

Visit the My Passes page by clicking on the My Passes icon in the upper right corner on the Festival Welcome page. Alternatively, you can click on the Menu in the upper left corner, then select My Passes. The My Passes page will display the passes you’ve purchased, and alongside that pass it will show the number of uses that pass has. For example, the Five Pack comes with 5 single-session tickets and starts with 0/5 listed for uses. Once you pre-order or unlock a single session, the uses would then read as 1/5.

CSM students, faculty and staff can attend FREE with their Blastercard. Show your card at the door or use the special code provided by CSM to order tickets online.

Young professionals (under 30), hard of hearing/deaf and seniors (over 65) get a 30% discount

Yes! When you purchase a ticket or pass, there is an option to select “Give as a gift?” When selected, you will be prompted to enter a message and the email address of the recipient. It is a great way to share your love for CEFF with someone new!

If you don’t get to see everything you want, check out the festival online encore collections between Feb. 26 – Mar. 4!

Many film collections included do not have geographic restrictions and can be watched from anywhere! Geographic Restrictions, availability windows, and ticket caps dictated by filmmakers and distributors may limit the ability to unlock some sessions.

Most film sessions are on-demand, meaning you can watch them at your leisure without any restrictions during the online encore festival window from February 26th at 12:01am until March 4th at midnight. Most sessions are available for the full length of the online encore festival once you press “play”.

Once you begin to watch an unlocked film collection, you will have 7 days to finish watching the collection, even if that date is later than March 4th. You may stop and restart as needed within those 7 days. On-demand film collections typically will unlock on Feb. 26th at 12:01am. The watch window does not start until you press “play” for the first time.

Yes, livestreams are recorded and made available to ticket holders for the duration of the program availability window.

Click on the CC in the bottom right corner of the window to turn on captioning where available. Caption settings can be adjusted to your personal preferences (size, color, etc.). To see the list of films that have open or closed captions, on the Film Guide page, use the filter button at the top to select the filter “Captioned Film (Open or Closed)”.

If you have done all the usual troubleshooting, try the following to be able to view the films with a lower resolution.

On the video screen, bottom right:

• Click 3 dots
• Then click resolution
• Then switch from “Auto” to a lower value, perhaps 270 streaming